Privacy Policy

Last updated: 05/04/2026

Overview

This Privacy Policy explains how Oddthing (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit oddthing.co.nz (the “Site”), purchase our products, or otherwise interact with us.By using our Site or purchasing our products, you agree to this Privacy Policy. If you do not agree, please do not use our Site or Services.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised date clearly displayed.

Information We Collect

We collect personal information in the following ways:

1. Information You Provide Directly
  • Name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order details, including purchase history
  • Account information (where applicable)

Passwords are encrypted and not accessible to us.

2. Information Collected Automatically

When you use our Site, we may automatically collect information through cookies and similar technologies, including:

  • IP address
  • Browser type and device information
  • Pages viewed and interactions with the Site
  • Referral sources and browsing behaviour

3. Information from Third Parties

We may receive personal information from trusted third parties that assist in operating our business, including:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Delivery and logistics providers
  • Marketing and analytics providers

This information is used to fulfil orders, process payments, and operate our Services.

How We Use Your Information

We use personal information to:

  • Process and fulfil orders, arrange delivery, and manage returns
  • Communicate with you regarding orders, enquiries, or support
  • Improve our Site, products, and customer experience
  • Send marketing communications where you have opted in
  • Detect, prevent, and address fraud or unlawful activity
  • Comply with legal and regulatory obligations

Legal Basis for Processing

We process your personal information based on:

  • Performance of a contract (to fulfil your order)
  • Our legitimate business interests (operating and improving our business)
  • Your consent (for marketing communications and certain cookies)
  • Compliance with legal obligations

Shopify and Service Providers

Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that enables us to sell our products and services.

Your personal information may be stored through Shopify’s data storage, databases, and applications. Shopify processes your data in accordance with their own privacy and security practices.

We also engage third-party service providers for:

  • Payment processing
  • Shipping and delivery
  • Analytics and website performance
  • Marketing and advertising (where applicable)

These providers only have access to personal information necessary to perform their services.

Payments

We do not store or have access to your full payment card details.

Payments are processed securely by Shopify or third-party payment providers in accordance with their own privacy and security standards.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core Site functionality
  • Remember preferences
  • Analyse Site traffic and performance
  • Support marketing and advertising

We may use tools such as Google Analytics and Meta Pixel.

Non-essential cookies (such as analytics and advertising cookies) are used only where consent is provided where required.

You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of the Site.

For more information, see Shopify’s cookie-related disclosures.

Sharing of Information

We may share personal information with trusted third parties where necessary to operate our business, including:

  • Service providers (payment, shipping, analytics, IT)
  • Marketing and advertising partners (only where you have opted in)
  • Legal, regulatory, or government authorities where required by law

We do not sell your personal information.

International Transfers

Your personal information may be stored or processed outside New Zealand by our service providers, including Shopify and other third-party platforms.

We take reasonable steps to ensure that such transfers comply with applicable privacy laws and that your information is appropriately protected.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for:

  • Order fulfilment
  • Legal, tax, and accounting obligations
  • Business and operational needs

Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you
  • Request correction of your personal information
  • Request deletion of your personal information (subject to legal obligations)

To exercise these rights, please contact us using the details below. We may require verification of your identity before responding.

Marketing Communications

If you opt in to receive marketing communications, you may unsubscribe at any time by:

  • Using the unsubscribe link in our emails, or
  • Contacting us directly

Children’s Privacy

Our Site and products are intended for adults.

We do not knowingly collect personal information from individuals under the age of 16. If you believe we have collected such information, please contact us and we will take appropriate steps to delete it.

Links to Other Websites

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Complaints

If you have concerns about how we handle your personal information, please contact us in the first instance so we can address your concerns.

You also have the right to contact the Office of the Privacy Commissioner in New Zealand if you are not satisfied with our response.

Contact Us

Email: studio@oddthing.co.nz
Address: 5x Central Road, Kingsland, Auckland 1021, New Zealand